AI won't take your seat.
An AI-native executive will.

Four top-20 accounts slipped below 90% on-time this month. Van Leeuwen and Kramer Groep breach SLA next week if the backlog holds. Call both today and pull a line onto their orders.

Nearly a third of closed revenue went out at 25%+ off. Two reps, Postma and El Idrissi, pushed four deals past the deal desk. The volume is real; the margin was bought. Pull their discount mandate.

Paid is 22% over the annual plan; the Meta prospecting set 'Q3-Retail' drags CAC up, search holds. Move €15k off it into search and CAC is back to plan level by next month. Reprice it now.

Four high-performers on the risk list show last year's leaver pattern: capped salary, no recent development step. Two sit in the scarce care roles you're backfilling at 1.6x. Book the retention talks before summer.

Third this quarter. 'Klantpilot' already holds customer data with no processing agreement. That GDPR gap is the risk, not the €900. Bring owner, cost and a data-ranked backlog to the steering group.

'Missing functionality' tags ~40% of Q2 cancels, but distrust that column: crossed with ARR it's small accounts that never onboarded. Van Leeuwen, the big loss, left on price. Fix onboarding, not features.

Confirmed order book covers 1.8M and capacity is booked to 82%. Project P-2043 (0.3M) is still unsigned. Commit 1.8M and hold P-2043 back for the review.

Four top-20 deals had their close date pushed twice in the CRM, no meeting this week, with Kramer Groep (200K) leading. Those slip. Van Dijk (90K) and Postma (75K) still have a live champion, so call them today.

Five are trending late; three trace to one supplier, Bektas Metaal. Order P-2043 for Van Leeuwen breaks Friday. Chase Bektas today and on-time delivery holds above 95%.

22% gross, down from 31%. Six of those nine points are unbilled extra work on P-2051, P-2066 and P-2071, not discounting. Two are still open: bill it before delivery and you recover most.

Voluntary exits cluster in the inside sales team: 1-2 year tenure, all under teamlead Dekker. Each backfill runs ~EUR 25k plus months of an open seat. Have the retention talk with Dekker before the next one leaves.

Half your MQLs sit past the 48-hour follow-up SLA; those worked in time hit SQL 1-in-3, the rest 1-in-9. Follow-up speed, not lead quality. Bring the aging list to Monday's MT.

Intune: 9 laptops haven't checked in for 90 days. Entra still has 4 live accounts for leavers. De Vries left in March. Two apps sign in via Entra but sit outside your register. Disable those 4 before the audit.

Incidents ate ~20% of sprint capacity, all one recurring payment-gateway timeout (label PAY-timeout). Next sprint goes the same way unless you fix that root cause. Take it to the retro as priority one.

The dip is 6 points and sits almost entirely in email on billing questions; phone and chat held steady. One issue type, not a broad decline. Give the MT that one number and pin the fix to billing.

The €90k at risk isn't one round number. It's three renewals, Van Leeuwen, Bektas and Dijkhuis, all up in Q4, all citing the missing module. Lead with keeping those three, not new features.

A year in, tracked benefit is 60% of the EUR 300k savings the approved case promised, behind on adoption, not the case. Reopen the original business case and fix the rollout, don't write it off.

You paid €12.40/pc in Q1 (PO-4102); the letter now asks €13.85, +12% on the same part, on top of 9% from two earlier hikes. In the QBR lead with your own Q1 price, not their category number.

Cross the register against the card-expense ledger and two tools paid since April were never logged. The marketing-automation one touches customer data and needs a DPIA before the audit. Assess that first.